• osTicket v1.9.4-RC1 now available!

    The osTicket team is happy to announce the availability of osTicket v1.9.4-RC1 (Release Candidate).

    The release candidate is meant for developers and avid-enthusiasts to peek into and troubleshoot the upcoming release. We plan on using the feedback to shape the upcoming release of osTicket.

    What's new?

    Some of awesome features we've added include;

    • Phase II of multilingual support (translatable interface)
    • New ticket states (open, resolved, closed, archived, and deleted)
    • Custom ticket statuses (derived from ticket states)
    • Custom ticket number formats
    • Drag and drop, multi-file upload support
    • FileUpload field type
    • Full text search capabilities
    There are other exciting features in addition to the interface translation and many more to come still! For a complete list of improvements, fixes and changes please check the release notes.


    Drop by the download edge page and download the release candidate, language packs, and translated plugins right away.

    osTicket 1.9.4-RC1 is pre-release software, currently in active development, that may be substantially changed before it's packaged for stable release. While it’s not necessarily fully recommended for production environments - yet - you can upgrade your existing osTicket installation with confidence.


    Help us get to a stable release sooner! Please remember to utilize GitHub when reporting confirmed bugs. For general discussions, questions, feedback and comments - please use the osTicket Forum.

    Happy testing!


    osTicket Team.

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    About Us

    osTicket is the world's most popular and trusted open source customer support ticketing system. osTicket is designed to help you improve customer service by providing your staff with a customer support platform they need to deliver fast, effective and measurable support.