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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Advanced Search Doesn't Work

Advanced Search Doesn't Work

1) Can't find tickets assigned to one person
It looks like the staffId is being passed as '0': tickets.php?a=search&query=&status=&deptId=&assignee=s8&staffId=0&topicId=&startDate=&endDate=

If I manually set staffId to the same value as assignee, it seems to almost work. In one instance, I tried the trick above, and I know one staff member has a ticket assigned to them, but it still returns no results...

2) Cant find tickets closed by one person
I don't even see how I would fix this query based on this string:


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