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IE 10 blocking popups

Hi All

I think this might be a newbie question but I cannot seem to get IE to allow my OS Ticket system to operate without any management.

I have added the ticket system URL to the safe sites list as well as added the ticket system URL as a allow popups site.

Problem is I do not know what I need to allow to have the Delete and Claim functions work in IE. Must be something that is blocked somewhere. On Chrome and Firefox I get a popup in order to confirm if I want to Delete or Claim the ticket, but in IE I get an error message" Unknown or unsupported action - get technical help"

Any ideas would be appreciated
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