osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Upgrades with multisite installation (v1.7)
I find that it's very easy to have one codebase and multiple databases for multisite osTicke install: only one simple tweak is needed to switch database connection configuration based on requested domain name.
The problem arises when we will need to upgrade.
Upgrade wizard will upgrade only one database at a time, and potentially will affect filesystem, too. So actually we will have to launch it many times and freeze all websites until we get it done for everyone.
Does anyone have a better understanding on how auto-upgrade works and how can we deal with the issue? Especially with 1k clients (1k served domains! 1k upgrades to run!).
Any help or ideas appreciated.