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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Department wise Predefined Subjects

Is there any MOD for predefined some general subjects(dropdown) for different different Department and current subject field if not available in predefined as a Others. If not can anyone help me on this.

Thanks is advance!


  • were you able to reach for a solution here?
  • This thread is from 2013.  
    Please do not be a necromancer.
    This is not a feature in osTicket.
    killing zombie thread with a head shot.
This discussion has been closed.