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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

autocomplete staff new ticket form

Hello, is it possible to autocomplete the form when I open a new ticket?
Specifically the "email address" and "full name"

Open New Ticket
New Ticket
User Information
Email Address: *
Full Name: *
Phone Number: Ext

I have only registered users (staff)


  • tried $_SESSION['bahblah'] ??
  • hi again.. i need to resolve this again with de latest version of osticket 1.9.7

    any help?
  • Any reason why you couldn't use something like the web browsers autocomplete?
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