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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go
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How to create a ticket using xml
Can please any one tell me, how to create ticket in osTicket using xml file.
You would use the (almost completely?) undocumented API system.
Here's a Outlook connectlet someone wrote using the API for 1.7ST
Here's a mod that someone wrote for 1.6ST
The basics should be mostly the same. You create an API key, and then write your own scripts to open tickets, etc.
I have followed below URL for creating new ticket
But I am getting error
"SoapFault exception: [Client] SOAP-ERROR: Encoding: object has no 'source' property in /var/www/open.php:28 Stack trace:
/var/www/open.php(28): SoapClient->__call('ostTicket.open', Array)
I am getting error in this line of code (
$result = $osticket->__call('ostTicket.open',$args);
SOAP client module is already enabled
Please do the need full for the same.
You would want to talk to the Mods author. I don't use that mod and can't really assist you.
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