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equisde;43214 said:Go to \Reports folder and apply read&write permissions to that folder
equisde;43661 said:Statistics depends on tickets in closed status.Looking at Open Tickets box seems that you only have 10 tickets open and not closed in 2013 and there are no tickets in 2012.Do you have tickets open and subsequently closed within 2012/2013? Try to close a ticket and the statistics for 2013 will start to work