osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
User answers arrive only partlially in the ticket Inbox
normally I do not have any problems with the bost-Tickt-System. But once in a while User answers only reach me partially.
I can read something like this:
thank you very much but I h"
so I know, that this person wanted to send me more information, but i cannot read it.
Anyone has got an idea, why this is the case?