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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Report´s by customers - Reportes por clientes

In the company we were using a ticket application, but due to a limitation in the reports and in the management of ticket must seek a new application.

so I would appreciate if you can give me information if possible perform the following operations.

listings. there is a way to have a list where you can meet minimally between a date range customers, the ticket number, the date and the time spent altogether?

from and we appreciate your comments
best regards

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En la empresa estabamos utilizando una aplicacion de ticket, pero debido a una limitacion en los reportes y en la gestion de ticket debemos buscar una nueva aplicacion.

por lo que les agradeceria si pueden darme informacion si es posible realizar la siguiente operaciones.

listados. existe la forma de tener un listado en donde minimamente se pueda conocer entre un rango de fechas los clientes, el numero de ticket, la fecha y el tiempo insumido total?

desde ya les agradecemos sus comentarios
saludos cordiales

Comments

  • Sounds to me like you would want to hire a php/mysql developer (or do it in house) to write your own custom reporting mod. I would recommend using Scottro's reports mod as your base. More information about this mod is in the mods section of the forums or at his website http://sudobash.net.
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