@[deleted], here is a copy of my bat file which I put in task scheduler
"C:\Progra~2\Parallels\Plesk\admin\bin\php.exe -f C:\inetpub\vhosts\mydomainname.co.za\httpdocs\help desk\api\cron.php
"
I made sure that the path is indeed correct, as I can Commandline browse to both paths perfectly. When I run the bat file, the black command window stays up for a second and then just closes, but I could swear I saw an error quickly flash up before it closed.
I then ran the .bat file from Commandline and then found an error, which I will now be investigating. I'm pretty sure this is the final hurdle as things are actually moving someplace. Here is the error:
C:\Users\Administrator\Desktop>osticket.bat
C:\Users\Administrator\Desktop>C:\Progra~2\Parallels\Plesk\admin\bin\php.exe -f
C:\inetpub\vhosts\mydomainname.co.za\httpdocs\helpdesk\api\cron.php
0609.17"/>
0120609.17">
var opt_no_frames = false;
var opt_integrated_mode = false;
equested_url=';">You will be redirected to the new address in 1
5 seconds... If you are not automatically taken to the new location, please enab
le javascript or click the hyperlink
ed_url=" target="top">/login.php3?window_id=&requested_url=.
/html>______________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________IE error page size limitation___________________________________________
________________________________________________________________________________
________________________________________________________________________________
___________________________________
EDIT: Don't worry about spaces in the bat file names you will notice above, this forum adds random spaces when I copy and paste lot's of text, so some words have spaces where there should not be"
Edit
I Downloaded a new copy of PHP, using version 5.4, remade the bat file, and am now getting this after I run the bat file.
PHP Warning: imap_open(): Couldn't open stream {MyServerIP/pop3/novalidat
e-cert}INBOX in C:\inetpub\vhosts\MyDomainName.co.za\httpdocs\helpdesk\include
\class.mailfetch.php on line 130
Making Progress, I think