osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Support Closed (Out of hours)
It would be good to set the operating hours o the system, perhaps I set it to 0900-1700 and any request sent outside that time, will still get logged, but the auto reply prepends or apends as message informing the user that we've all gone home! and we'll be back on Monday...
If there is already such a setting, please tell me where and how!