osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Hello - I have two scenarios I am trying to address:
1 - Customer has multiple locations, without using a different email per location how can they track tickets by location?
2 - Customer manager has multiple employee's entering tickets. The manager wants to view all tickets.
I am more than willing to sponsor these features or engage a programmer who can commit back to the project.
If anyone has any suggestions on how I can accomplish either of these goals within the existing 1.17.1 features or how to engage a developer it would be most appreciated.