This is the Suggestion and Feedback forum for giving suggestions and feedback to the devs. I have no idea what you are talking about, but if you are having a problem I recommend that you post in either "Installation and Setup Help" or
"Troubleshooting and Problems" and describe what your trying to do, and what problems you are experiencing. You should also read this post before posting:
http://osticket.com/forums/showthread.php?t=8511(http://osticket.com/forums/showthread.php?t=8511)