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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

email setup for dummies

Im sorry I cant figure out the email setup procedure
Im using the piping method in cpanel
but its not working the email is bouncing and im getting the message Reason: Remote SMTP server has rejected address

the documentation says:
forward [email][/email] to "|/path/to/api/pipe.php" Please don't forget the quotes.

am i supposed to replace "path" with something and if so what?


  • Hey

    Did you get help for your piping issue?

  • yes, thanks for asking
    forum members as well as the developer were very helpful
    however it would have been nice if my co workers informed me that they had all emails on the server piped to their weboffice so I didnt spend a month pulling my hair out...
    setting it up on a subdomain is working nicely
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