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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

There is no data info in Joomla

I have installed osBridge, and osTicket, but I get no date/time info reported in Joomla. Are we missing anything?


  • Anyone out there????

    Still an issue.
    When I 'View Tickets' it will not show the date created or other dates...

  • I have no experience with the Joomla! bridge. Are you using osTicky?

    What osTicket version do you have installed? osTicky is only built to integrate with 1.7 and 1.6, I doubt that 1.7.1 or higher has been tested; or implemented for that matter.
  • Hi-
    osTicky (is Bridge) 1.7
    os Ticket 1.7.1

    We access it through a Joomla Website to reach opening and viewing the tickets.
  • My guess would be that osTicky is no built to handle osTicket 1.7.1 quite yet. You may want to contact the Dev to see if/when he plans on making it compatible or if it already is and there is an issue with the Extension installation.
  • when i register at joomla? then we cant log in in osticket? why? is that true the way to log in via osticky?
  • This thread is from 2013 and 1.7.x is on the verge of being end of lifed.
    Please contact the author of the "osTicky (is Bridge) 1.7" which is not us.
This discussion has been closed.