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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

staff dashboard graph tickets total

Hi

I'd like to get day by day totals of open tickets in the graph. Anyone have any pointers to info or mods already done? The data must be there somewhere.

If the totals could be split into categories or help topic of some sort I'd be a happy admin.

Is this possible?

Comments

  • Hi

    I'd like to get day by day totals of open tickets in the graph. Anyone have any pointers to info or mods already done? The data must be there somewhere.

    If the totals could be split into categories or help topic of some sort I'd be a happy admin.

    Is this possible?
    Anyone?
  • Beside that this thread is from September 2013, it has been mentioned several times across the forum that the dashboard needs a revamp and provides only limited report functions. The developers are aware of that but there is no ETA when they'll revamp it as far as I know.

    So either wait, modify it on your own or try a report mod like the one from http://www.sudobash.net/category/osticket/

    Note that for the last 2 options there will be no more support since when you modify it you'll have to support it on your own since its not the official release anymore and might behave different etc.
  • Killing the zombie with a headshot.
  • edited March 2015
    @ntozier
    Thanks, seems like I forgot that ;)
This discussion has been closed.