osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
New Ticket Auto-Response Email Delay
I send an email to [email]firstname.lastname@example.org[/email] at 1pm but I received the new ticket auto response email at 10pm at the same day. It almost delay for 9 hours. May I know how to solve this problem?