Hi,
i have just installed os.ticket from scratch.
Every things works fine, but when a user creates a new ticket, the Message he will get displayed at the thank you page does not include the correct ticket number.
The user gets the message displayed: You have Ticket Number: #XXXXX
I am using Sequential Numbers (Inhouse Support)
The variable in the thank you page is:
You have Ticket Number: #%{ticket.number}
Did i miss something to configure?
Thank you for your answer!