osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
126.96.36.199 Release HTML Email
I've tried to overwrite the HTML_EMAIL_Template of the release 1.7.0 to the new release after fresh install with no luck.
It will affect the staff login page and client login page.
I think it's because class.config.php file
I tried to understand php language and insert the additional commands from the previous posts but I'm confused of the line numbering as if I insert the additional commands the lines will have increment and the below insertion will match the posted guide or not.