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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

ticket expire

Good day guys i need some help with the following;
1. I need to automatically expire a ticket which is open/pending longer than 3-5 days.

2. I would like to add a system within osticket so that employees can rate the IT tech on his job done , maybe add a smile for work well done and sad face for work not well done

Is this possible , could some please help in this regard

thank you for your support in this regard

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