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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

"Staff Response Files: Email attachments to the user" does not work

I apologize if this has already been reported.

In the Attachments Settings page, when i check the "Staff Response Files: Email attachments to the user" checkbox and click submit, it returns telling me the update is successful but the checkbox is no longer checked. It also doesn't work when i try staff response w/ an attachment.


  • I went into the ost_config sql table and updated the email_attachments column to 1 and the feature works.

    So it's just not saving the checkbox update.
  • is not being saved. Fix will be in RC2.
  • Thanks Peter!

    BTW great job w/ osTicket 1.6. I appreciate all the effort and hard work you've put!
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