I installed 1.6RC4 & When i open ticket it send ticket Number to Customer. After when i transfer to any other staff or anything added to Support ticket No admin alert or Staff alert.
If any one can help me how to Fix this issue.
Any how i fix the issue by reading this thread.
http://www.osticket.com/forums/showthread.php?t=420(http://www.osticket.com/forums/showthread.php?t=420)