Hi Guys,
We use product ID's for our products. It would help if we could search a product id and have every ticket come up containing it. As of now, it only searches the title of the ticket, and not the text inside.
Im sorry no one got to this post. Hopefully you havn't moved on to another product.
Full Text Searches w/ Responses:
(http://www.osticket.com/forums/showthread.php?t=699&highlight=search&page=2)