I am unable to setup my osTicket with an internal IP address or internal computer name as the SMTP server. I have a SMTP server hosted internally and osTicket is also hosted internally only. my php.ini file is as follows:
; For Win32 only.
SMTP = 10.7.43.7
smtp_port = 25
That server works just fine when I setup a dummy account in Outlook using that IP address and SMTP port as the SMTP server. If it is for some odd reason not possible, is it possible to setup osTicket to use a public SMTP server of some sort like gmail or something of the sort?