The osTicket team is pleased to announce availability of osTicket, v1.8.1, the latest stable release in 1.8.x series. For more information please read our blog post
Emails sent to my ticket installation, may contain letters like æ ø and å. If such an email is received, osticket for some reason discards the entire email, after the first occurrence of one of these letters.
I.e, a user sends an email that say: "Hello, I have æ a problem".
In the situation above, osTicket will only deliver an email that says "Hello, I have ". What's causing this, and more importantly, how can I fix it?
I tried playing with different charsets on the mysql database, but that had no effect, what so ever.