osTicket v1.9.4-RC5 is now available! Go get it now
Issue with Email Addresses to Foreign Countries
I am having issues with email addresses that include a foreign country. As an example, opening a ticket with the country address on the end: [email]email@example.com[/email], results in the error message below. The ticket is still entered into the system, but the end user does not receive any confirmation messages and when you post a reply or close the ticket, the same error occurs.
Mailer Error: Language string failed to load: [email]firstname.lastname@example.org[/email]
Any help is appreciated.