Hi there,
I've had to update my email addresses, I've done that successfully.
When I elect to have the system email me a message when there is a new ticket, the new email address I wanted displays.
However, in testing, the OLD email address is displayed in the email the user gets.
I can't find any traces of the old email address anywhere in the config files or on the admin preferences page.
Any suggestions??
Thanks in advance.
Michelle