Hi!
We have just installed OsTicket, but we have a problem with hotmail.com mail.
We recieve the mail, OsTicket creates a ticket, but the hotmail user does not recieve any mail from us. It doesn't work when we answer a ticket either.
It is strange, since we can send mail directly to hotmail from your webserver.
Is this a known problem. If so, how can I fix it?
Thanks!