osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I have been using and customising the osTicket software for about 9 months now and both me and my employer think it's great. After a few modifications it was deemed ready to be put onto the Production server.. And all seems to be going well.
But i seem to be getting the following "System Error" email from osTicket.
"Problems fetching response template for ticket#2540 Possible config error"
I can't account for it exactly but it seems to be whenever a ticket is updated.
The ticket number is forever changing as well so it's not ticket specific.. Any help would be great!