Is there a payed support to fix the issue fast, because we get a lot of emails and really need this system..
http://www.osticket.com/support(http://www.osticket.com/support)
osTicket offers support packages based on your company needs. Get guaranteed response times and access to the core development team via email, instant message, phone or in person. Don't let technical problems impact your customer support experience, have expert help on-hand to solve complex technical issues and help ensure you get the most from osTicket.
* Production support
* Updates and patches support
* Priority response based on SLA
* Unlimited incidents
* Access to core development team
Get the peace of mind, contact us today.
Contact Peter here: http://www.osticket.com/support/contact.php(http://www.osticket.com/support/contact.php).