Hi,
I have installed OSTICKET, When customer replys to ticket, Im getting same ticket with different ticket no, this happen every 1 minits,
Even if i close or delete the ticket it same ticket comes.
kindly help me to resolve this.
Ahamed
I assume you are using pop3 to retrieve email? Did you check the box "Delete fetched messages" in the admin panel?
Hi 4ice,
I have check the box deleted fetched msg of every 1 minitue...
But Still same comes after close or delete the tickets... it same repeat untill i delete from Server.
Kindly help me to resolve.
Thanks...
Thanks for your reply, I found solution myselft, I just made permission of ostconfig 644 to 777... It works fine now.... :-)
Thanks
I'm glad you got it solved, I will close the thread now.