osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
osTicket Integration with Joomla CMS
I use Joomla to develop websites because I'm used to it and have no complaints about the options or features. It's the best system I've used.
However, making components that integrate other open source scripts is not my forte. Is there anyone out there that can do this sort of thing with OS Ticket and Joomla?
Would there be a way for osTicket to automatically import users from joomla and actually be a component? Instead of entering a support ticket number, a user could just login and would share the user data with the support ticket system. The user could then click the support link and be taken directly into their osTicket profile.
Just an idea. Joomla has a huge following of good folks and are rated #1
in Open Source CMS and possibly the best all around... in my opinion. There may be some interest there in developing a bridge or component. I know I'd sure like one because there just isn't anything out there yet that is available that works.
Kayako seems to also be a really good system and used by many professionals.
Anyway, just thought I'd drop a note in here. Happy New Year to everyone and Thanks again for resurrecting this website.