Ok. I sucessfully installed the osticket. I was able to submit a ticket. I went to /scp to log in and check things out. When I enter the correct username and password and click the Login button the page refreshes and clears the fields. If I enter the wrong information I get error "Invalid login" and it resets the fields blank.
yes -Are you positive your entering the correct password? It's case sensative.
1.6 rc4 -What version of osTicket are you using?
5.0.45 -What's your MySQL version?
4.4.7 -What's your PHP Version?
shared hosting / windows -What type of server or host do you use?