Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Open attachment in new window

I noticed that attachments are opened inside/over osTicket. Perhaps it's better to open them in a new window.

For this I changed the code on line 767 from ./include/class.ticket.php into:
$attachstr.= \"<a class='Icon file' href='attachment.php?id=$id&ref=$hash' target='_blank'><b>$name</b></a>&nbsp;(<i>$size</i>)&nbsp;&nbsp;\";


Maybe there are reasons why it's opened in the same window, but in my case this works better.

Comments

  • I now also changed the ticket list so that the little paperclip is shown between the checkbox and the ticketnumber.

    If someone is interested let me know and I will post the code.

    Peter: is this something to add to the project?
  • 4ice;609 said:

    Peter: is this something to add to the project?
    You mean show hint if the ticket contains an attachment?
  • See image:
    image

    It's only an extra column with the paperclip in it and a title which says "Contains an attachment". The reason I made it is because I like to know if messages have attachments.

    But my first post is about the new window is maybe more important.
  • 4ice,
    I am very interested in seeing that code. I would like to do a similar thing with this post as well:
    http://www.osticket.com/forums/showthread.php?p=642#post642
Sign In or Register to comment.