Wich dir/file contains the e-mail texts that are sent to users?
I want to translate but can't find em'.
Thanks,
Bernardo.
You can do this by editing the email templates in the admin cp.
Login to the admin panel, then click the 'Emails' tab. Then click 'Templates'.
If you are trying to make a distributable translation, the templates are in the setup/osticket.sql They are are stored in the database, so in order to change the setup you have to change the initial sql commands.
Translation for rtl languages
I'm translating to a right to left language so I need my emails to be sent out as rtl where can I change the alignment and direction of the email body?
for everybody want help with this api translate: http://www.full.srv.br/wiki/view/Fsrv/OsTicket(http://www.full.srv.br/wiki/view/Fsrv/OsTicket)