Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

How To Receive Email From Visitors

Hi everyone,

I just loaded OsTicket on server. Installation went well. I went to the admin panel, but cannot work out what I need to do so that OsTicket can start handling/receive support emails.

Q1. Do I need to make changes on server, or do I need to direct enquires to a specific email address (if so wha is that email address)?
Q2. Whatever needs to be done could, someone guide me, please?

Kind regards,



  • Also can't send receive notification emails

    Hi everyone!
    He's not alone. I've experienced the same problem. I have installed osTicket on 3 web servers so far (3 different hosts). But when I create a ticket, I can't receive the necessary email notifications... Its really bad. Any one out there, please help...! Thanks.
  • hey hey same here

    i have same problem, the script came with additional e-mail script files but don't know how to use it.
  • yahoooooo got it!

    hey just follow me: there is scp folder in your root directory of support site.

    yourdomain.ext/scp/admin.php OR

Sign In or Register to comment.