osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
White website after opening a ticket
i´ll get a white website, without any answer, wenn i choose the preferences like shown in the screenshot:
but the ticket is shown in the admin area. the user gets an email,too
if i´ll disable the points "Spammy" in the admin area, everything runs normal, so the person who wants to open a ticket, can see some information after sending the ticket...
what must i do. it´s my aim to send an email to every department member, after opening a new ticket in the department