None of the email fetch worked, so I finally decided to add some error handling to the cron.php and I get:
Notice: Unknown: SECURITY PROBLEM: insecure server advertised AUTH=PLAIN (errflg=1) in Unknown on line 0
I'm currently not getting any emails and the DB is showing an error count, yet there is no way for me to really know what the error is. Does OSTicket keep a log somewhere of errors it has encountered, or this is just a dummy error count that has no other purpose than telling you nothing worked and you're SOL?
Thanks