More info please?
Okay so, I think I'm getting somewhere...
I set it up and sent a test email message.
Nothing was comming in to the osTickets "queue" as a new ticket, but I noticed I was getting an email:
Subject Error(s)
Unknown remote host
the remote host ip was not the one I had set up -- I had mistyped it.
I went in and reset the API, then reentered the pass phrase and entered the correct ip. I double checked the pass phrase matches the one I entered in automail.php.
Now when I send the email NOTHING is happening....
I only KNOW it was recieving ANY thing from the pipe because every time I would send a request I would get an API error(s) mail like above....
SO I think the stuff is getting through just not routing some how correctly in osTicket.
Is there some sort of log I can check on the osTicket side to see WHY nothing is happening:
Will it show if email is being recieved from the remote piping?
Will it show why it isnt being properly redirected?
HELP!