I realize that custom fields are not currently implemented. :-( However, how easy would it be for me to just modify the code to include other fields if they are needed?
Thanks,
- Matt
Details here:
http://www.osticket.com/forums/showthread.php?t=136(http://www.osticket.com/forums/showthread.php?t=136)
Thanks. It's too bad there doesn't seem to be a simple and straightforward solution.
I would like to see support for this too.
Would be nice to add required and un-required fields.