Hi everyone,
For the original of osTicket system, client can view all the ticket status even it just enter a ticket ID, insist to view all the ticket of the client, i wish the client only can view the particular ticket ID was entered, i know which part should be modify but since i don't know php very well, so wish some expert could help.
the code should modify on ticket.inc.php which is the follow code.
line 22:
$qwhere =' WHERE email='.db_input($thisclient->getEmail());
$qwhere.=' AND ticketID ='.db_input($thisclient->getExtId()); //here
'//here' is the part i add on but seem it cause an error, could anyone correct my error?
sorry for my pool english and much appreciate for ur reply.