Has anyone else encountered problems when opening attachments through osTicket? The files are uploading to the server correctly, but when opening or downloading the files from the Admin panel things are going wrong. When opening Word Docs we are being prompted to choose an encoding type. JPEG images are displayed a bunch of jumbled characters.
I am thinking that this is an encoding problem, but I'm not sure if this is something I need to edit in osTicket or my php settings, my apache settings.
The system is using openSSL and Apache digest authentication.
Any advice or support would be greatly appreciated.
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Reinstalled 1.6RC4 and that fixed the problem with attachments.