osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
[MOD] Add #Post, SenderName, Time Duration in Each Message
I've just done about 80% to improve in ViewTicket page for Staff-Side as shown in the picture below (20% only for Client-Side, just copy-paste):
1. Added # (post number) for each post in the left side.
2. Added the sender name of post
3. Added time-duration between one post and the previous post
4. Added total time-duration from the first until the last post in one current ticket.
Any other feedback before I post the whole code to this forum?