Hi, I have a small project for which I might use osTicket - maybe someone could please tell me if it's a suitable tool?
I would like to set up a web page form for customers to complete. I would like them to upload a photo, and receive an e-mail response saying their ticket has been received. This permits them to inform me of a project they have completed. I would need to set up fields for them to use ... name, company, etc.
I would like to export the data from this site monthly.
I don't have a great deal of time to learn everything there is to know ... would this be simple to do using osTicket?
Thanks!