Hi,
I'm very new to this software so please excuse me if I'm being dumb. I've searched the forums but not seen any relevant posts.
I've installed the standard 1.6 RC4 install and everything seems to work OK, but if I have a number of tickets from the same mail address, when I click on the 'related tickets' count I get an error 'an appropriate representation of the requested resource /support/scp/tickets.php could not be found on this server.' I notice this option actually tries to do a search looking for tickets with the specified email address, so I tried that same query in the search field and as soon as I enter the @ of the address, I get an AJAX error 406.
The tickets.php works fine on the server in all other instances.
I'm thinking that I shouldn't be the only person experiencing this unless I'm doing something stupid.
Can anyone help me out please as I'm not familiar with Ajax and can only just limp my way through a PHP script :-)
Cheers ANdrew