IMAP problem resolved
i have solved this problem. I am using easy php software........there are 3 php.ini files in easy php folder. Edit the one in easyphp\conf ......changes are
1. ;extension=php_imap.dll
to
extension=php_imap.dll ( ; remove semicolon )
2.From php install folder copy php_imap.dll file and paste it in c:\windows\system32
c:\windows\system
folders.
3. Stop and restart Apache server.
Problem will be fixed.
Now i am facing another problem....email settins saved successfully....when a user creates ticket its created successfully and system states email sent with ticket number but there is no email. is there any problem of firewall thinking it as spam or other problem.