Drop Down
hey,
i know that this thread is very old and maybe nobody wants to know it now, but there is no solution!
Thats why I'll post my code here now:
Example: You will add the field "location"
First add a new field like in this thread:
(http://www.osticket.com/forums/showthread.php?t=873)
Then open ../staff/newticket.inc.php and add between 2 tablerows:
<tr>
<td align="left">Location:</td>
<td>
<select name="location">
<option value""selected >-Please select-</option>
<option>location1</option>
<option>location2</option>
<option>location3</option>
</select>
</td>
</tr>
In ../client/open.inc.php you'll have to do the same.
Now you have a simple dropdown menu.
Best regards,
Torben