i've been trying all the sugestions i've found here but nothing works...
i need to receive an email when some ticket is closed.
should be perfect if the email contains a kind of historic of all messages in ticket.
thank you all
Pls
Someone pls?
osTicket doesn't support such feature at the moment. It shouldn't be too difficult to add it if you know PHP.
notification when closed
yes but i dont know php.. so im asking for help... can u help me pls?