I am having problem to install latest osticket script. As soon as i put all the requirement value at installation screen and click install button it gives following message to me.
osTicket is already installed?
Configuration file already changed - which could mean osTicket is already installed or the config file is unclean. If you are trying to upgrade the system then click here.
If you believe this is in error, please try replacing the config file with a unchanged template copy and try again or get technical help from developers.
As soon as it shows above message, i see Segmentation Fault in apache log.
When i click on upgrade the system link. It shows
Fatal Error: Contact system adminstrator.
Please noted i have downloaded and install from new tar file, so no need to ask that i am using old files or new one. It is new with empty database.
I have
PHP Version 5.0.4
Mysql 4.1.20
Regards,
Sohail Riaz